Production and delivery times

Orders only materials, finished products or Lettering Machine they are normally shipped in 48h from receipt of payment *.

Orders that require processing (laser cutting, 3D printing or CNC milling) are instead placed in a production queue.

For the laser cutting:

Normally we process production orders that require laser processing in 10-15 days; however, it is possible that projects that require several hours of processing are delivered in longer times, up to a maximum of 28 days. This can happen in periods when our production queue is particularly long, or in the case of projects that require a reordering of materials from our warehouse.

If you are not in the skin and you want to receive your order in a shorter time, you can choose to have your laser-cut object come produced within 48 or 72 hours subsequent to the order paying a surcharge on the total cost of the order. You will find the options for urgent processing on the purchase page. These options are valid only for orders of laser cutting and engraving (excluding the laser cutting of metals) and do not consider shipping times.

For the 3D printing, from the time of checking the sorted files:

  • White plastic (nylon): 8 days
  • Colored plastic (nylon): 10 days
  • Smooth plastic: 12 days
  • White high definition resin: 8 days
  • High definition black resin: 10 days
  • Painted high definition resin: 10 days
  • Multicolor powder: 8 days
  • Alumide: 10 days
  • Ceramic: 28 days

For all cases, if you choose to pay by bank transfer it is possible that the waiting time will be extended by 2/3 working days, in fact orders are placed in the production queue only upon receipt of payment.

The times indicated are expressed in working days (from Monday to Friday, excluding Italian holidays).

*The orders lettering machine in metal take about 10 days to complete.

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